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EV & Hybrid High-Voltage Battery Work in Sunbury-on-Thames

A high-voltage battery warning doesn’t automatically mean the whole battery needs replacing. Faults can be in cooling, sensors, contactors or individual modules.

We diagnose high-voltage battery systems and carry out removal, replacement and battery-related repair work where appropriate.

Technician guiding an electric vehicle battery pack onto a lift table

Common signs

Symptoms worth checking

  • High-voltage battery warnings
  • Reduced range
  • Charging faults
  • Reduced power

Diagnose before replacing

We review cell and module data, isolation measurements, cooling performance and fault history to understand the problem.

Removal and replacement require trained technicians, insulated tooling and safe procedures.

What we check

  • Battery management data
  • Isolation testing
  • Cooling circuit
  • Contactors and connections

What we can do

  • HV battery diagnostics
  • Battery removal and replacement
  • Battery-related repairs where appropriate

How it works

The process

  1. 01

    Diagnose.

  2. 02

    Explain options.

  3. 03

    Carry out work safely.

  4. 04

    Verify and clear faults.

Why The Factory

Main-dealer capability, independent service

A Master Technician-led workshop with seven mechanical ramps, a dedicated MOT ramp and dealer-level diagnostics. Faults are shown to you and additional work is quoted before it goes ahead.

We stand behind the work we carry out. Parts and workmanship are covered in accordance with your statutory rights and any applicable manufacturer or supplier warranty. Please ask us for details relevant to your repair.

  • Qualified high-voltage technicians
  • Battery lifting equipment

Courtesy cars

Courtesy cars are available, subject to availability.

FAQs

High-Voltage Battery Work: your questions answered

What are the signs of a high-voltage battery problem?

Warnings, reduced range, charging problems or reduced power.

Can you remove and replace high-voltage batteries?

Yes.

Do high-voltage systems require specially trained technicians?

Yes, and our team is trained and qualified.

Does every battery warning mean the entire battery needs replacing?

No. Many faults are in sensors, cooling or connections.

Can you diagnose the battery before recommending replacement?

Yes — always.

Need help with high-voltage battery work?

Send your registration and a quick description on WhatsApp, or call the workshop.

The Factory, Harris Way, Sunbury-on-Thames TW16 7EL