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About

A Modern Independent Workshop Built Around Proper Mechanical Expertise

The Factory exists to provide main-dealer-level technical capability with the communication and accessibility of a high-quality independent workshop.

The workshop is led by a Master Technician with BMW and Jaguar Land Rover training, supported by technicians whose experience includes manufacturer training from Volkswagen, Vauxhall and Ford. Together the team brings more than 15 years of automotive industry experience.

We work on everything from everyday hatchbacks and vans to prestige cars, hybrids and full EVs. Diagnosis comes first, communication is clear — photos or video of faults where appropriate — and additional work is always quoted before it goes ahead.

We stand behind the work we carry out. Parts and workmanship are covered in accordance with your statutory rights and any applicable manufacturer or supplier warranty. Please ask us for details relevant to your repair.

Laptop running diagnostic software connected to a car

The workshop in numbers

  • 7,800 sq ft

    Workshop

  • 7

    Mechanical ramps

  • 1

    Dedicated MOT ramp

  • 6

    Technicians

  • Master Technician

    Led workshop

  • BMW & JLR

    Specialist experience

  • VW / Vauxhall / Ford

    Manufacturer-trained experience within the team

  • Dealer-level

    Diagnostics

  • Hybrid & EV

    Capability

  • Class 4 & 7

    MOT

  • All makes

    & models

  • 15+ years

    Automotive industry experience

The Factory — Repair | Maintain | Refine

Repair what’s broken. Maintain what matters. Refine the way a car is looked after.

Tell Us What Your Car Needs.

Send us your registration and a quick description on WhatsApp, or call the workshop.

The Factory, Harris Way, Sunbury-on-Thames TW16 7EL